Method and limits

A working model of seven operating systems against Lulu's published shape and a store network assembled from public sources. The actions are demonstration content built to the real operating logic, not readings from Lulu systems.

Group figures are Lulu's own published results. Store level operating figures are demonstration values, marked as such wherever they appear. Nothing here claims to have read a Lulu system.

No individual customer profiling beyond the transaction record. No identification of any person from a camera feed. No individual staff scoring. No automatic dispute against a supplier. No reservation of stock without a payment.

Read from the existing video system. Anonymous counts by zone only. No faces, no identities, no paths followed. Every camera-derived action in this console is a zone measure.

Every Approve, Choose and Question in this console is a point where the system stops. Roughly a third of the actions here are one of those three, by design.

The demonstration values would be replaced by real ones inside two weeks of a read-only connection. The operating logic would not change. That is the point of specifying it first.

Every item carries an annual range against its own place, not against the group. The arithmetic is basis times rate times capture: a basis such as fresh sales or promotional spend at that store, country or group, a rate for how much of that basis the issue touches, and a capture rate for how much of it is realistically recoverable. The working is written on each item so the number can be argued with.

Store revenue is modelled by format against Lulu Retail Holdings' published group revenue. This console covers 111 of the 283 stores reported at 30 June 2026, so every group figure here is materially conservative against the real estate.

Adding every item together would produce a number larger than the business. The items overlap, they compete for the same capacity, and several address the same money from different sides. The headline figure is the five largest open at your level, and nothing else is summed.

Eight quarters of direction for the measure named beside each line. They are demonstration series built to the shape the operating logic implies, not readings from Lulu systems. In a pilot they are the first thing replaced, because direction over time is what turns a finding into a decision.

It does not identify individuals from a camera feed, score staff, profile members beyond their transaction record, hold stock without payment, extend a shelf life, raise a supplier dispute on its own, or flag an individual as a likely leaver. Each of those is a refusal in the queue with the reason and the override path stated.