Operating scope

Country head

Capability

All capabilities

Active handovers

Outcomes written back

Connected work · Agent system

Business vertical

Fresh food and production

Agent on shift

Countdown Pricer

Accountable person

Fresh managers

Evidence · 15 min

Batch and expiry

Next step

PerishablesOS

PerishablesOS · screen 03 of 05

Short-dated delivery

Delivery vans are already going out. Short-dated stock is already sitting there.

3 issues · 2 waiting on you

Issues in scope

10 instances across 10 places

Waiting on you

0 already decided in this session

Three largest

AED 627k–AED 2.1m

Modelled annual value, three largest only

Running without asking

0 armed and waiting on a threshold

Decision owner

City head

Returns to Supply chain, Legal and compliance

Scope

Oman

27 stores · all capabilities

Listen

Short-dated stock by storeDelivery slots already scheduledPick capacity in the windowBasket history for fit

Process

Is there a slot already going that wayIs there pick capacity in the windowDoes the basket fit the household

Act

Offer a short-dated basket at a priceRide an existing slotDecline where it adds a van

Written backEvery outcome returns to the systems that produced the evidence.

KindOrder

Queue

3 issues across 10 places · 2 waiting on you

Approve

Delivery slots leave Salalah half full while short-dated fresh sits in the store

Salalah

What happened

Delivery routes in Salalah run with spare capacity in the evening windows. Those same stores are holding short-dated fresh that will be marked down or disposed of. The two facts sit in different systems and have never been read together.

Why it matters

A short-dated basket riding a slot that is already going costs almost nothing incremental. It converts disposal cost into revenue, fills a slot that was already paid for, and reaches a customer who was not planning to shop.

Already done

Spare slot capacity is matched against short-dated stock per store, per window, with the basket assembled from what is actually there.

Worth

AED 627k to AED 2.1m a yearModelledDelivery slots leaving with spare capacity while short-dated stock sits in the store. Value is the disposal cost converted to revenue on capacity already paid for.Spare capacity on evening slots

Then what

Baskets armed against scheduled slots from the city's storesSupply chainReports back 30 Sept

If approved

Short-dated baskets are offered against slots already scheduled from Salalah

If declined

Slots keep leaving with spare capacity and the stock keeps going to markdown or disposal

Question

It is not settled whether a short-dated basket can carry a guarantee

Express, TCA

What happened

The basket is short-dated by definition. Whether it falls under the standard returns and satisfaction policy, a modified one, or none, has not been decided.

Why it matters

Customers will ask, and the agent needs an answer that is the same every time in every market. Getting this wrong at volume creates a refund pattern that quietly removes the margin the whole idea recovered.

Already done

The offer is drafted with the policy line left blank rather than filled with a plausible assumption.

Exposure

Not a revenue lineA returns policy decided by default at volume produces a refund pattern that quietly removes the margin the idea recovered.Baskets held pending a policy line

Then what

Policy line recorded and written into the offerLegal and complianceReports back 23 Sept

Declined

The system declined to put a short-dated basket on a new van

Wadi Kabir

What happened

Demand existed at Wadi Kabir for more short-dated baskets than the scheduled slots could carry. Adding a run would have cleared the rest.

Why it matters

A van added to clear discounted stock costs more than the stock recovers, every time. The whole idea only works because the capacity is already paid for, and the moment it needs its own logistics it stops being a recovery and becomes a loss.

Already done

Offers are capped to existing slot capacity. The remainder goes to markdown and then to donation.

Exposure

Not a revenue lineA van added to clear discounted stock costs more than the stock recovers, every time, which turns a recovery into a subsidised loss.Offers capped to existing slot capacity

Then what

Offers capped to existing capacity, remainder to markdownSupply chainStanding, no return date

Override

Supply chain can override

Cost of overriding

A dedicated run costs more than the stock recovers, which turns a recovery into a subsidised loss

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